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Processes in a modern world (Part 3)
For those of you who have not been following my posts, for the previous couple of weeks, I’ve been writing about process improvement and their enforcement. In my last post I spoke about using automation to delegate routine tasks to a machine, leaving managers and employees free to concentrate other aspects of the business. I…
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Processes in a modern world (part 2)
In my last post I harped on about how processes are constantly evolving and about the need to document each small change and to communicate processes and process changes clearly. At the end of my previous post I also stated that this might not be enough to ensure that a process is followed over the…