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Time wasters at work
Processes are all about reducing risk and increasing efficiencies, however not everything can be a documented process. Some time wasters are cultural or human characteristics. Today I’d like to go through a few activities that are actually detractors to the business and time wasters. Office politics and power Games – The single biggest time waster…
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How to instil a value into corporate culture
Introduction Recently I was asked what is the process of instilling a value into the corporate culture? Honestly, I was floored. It’s not a question that can really be answered there and then and a lot depends on what the company already has in place. It did however get me thinking. Where would I start?…
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The Process Elements series: Enforcement
Here we are, the last post of this series. At the end of this post we’d have gone through all the elements and considerations that go into defining and documenting a process. Today’s post will focus on enforcement. If you’ve missed our previous posts find a small recap of the different elements below. The importance…
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The Process Elements Series: Risk identification
Introduction As we get closer to the conclusion of this series, the more our process becomes defined. There are yet 2 elements to be discussed. Today’s post will focus on risk. If you’ve missed our previous posts find a small recap of the different elements below. The importance of processes; The Scope; Who owns the…
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The Process Elements Series: RACI Matrix
Introduction If you’ve been following us from the beginning you know that we’ve been through the major elements already. By now you should have a pretty well defined process; documented both visually and in text, defined who owns the process and who is responsible to manage it. So what further roles and responsibilities are left…
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The Process Elements Series: The Value Chain
So far we’ve discussed a number of elements including the biggest chunk, the process itself. That, however, doesn’t mean that we’re done. Today we’ll be tackling the visual part of the process that will bring to light how the process fits in with the rest of the business. If you’ve missed our previous posts find…
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The Process Elements Series: 10 Commandments to Process creation.
Now that we’ve gone over the scope, the owners and the stakeholders. It’s time to get down to the main event. The process itself. This article will list a few of the things to take into consideration in the process write-up itself. If you’ve missed our previous posts find a small recap of the different…
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The Process Element Series: 4 steps to identifying stakeholders
In this little series we’ve discussed the benefits of well documented processes, the scope, it’s owner and manager. The next element are the stakeholders. If you’ve missed our previous posts find a small recap of the different elements below. The importance of processes The Scope; Who owns the process; Who does the process affect; The…
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The Process Elements Series: Process owners vs Process Managers
This weeks’ instalment of the Process elements series will tackle the ownership of a process. In this series we’re discussing all those elements that make up a well written process. If you’ve missed it find a small recap of the different elements below. The importance of processes The Scope; Who owns the process; Who does…
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The Process Elements Series: Process Scope
Last week we discussed the importance of well defined processes and as promised in my previous post this series will be a weekly instalment discussing the important elements required to make up a well defined process. For those of you who missed it, find the elements below. Today’s topic is scope definition. The Scope; Who…
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The Process Elements Series: Why are processes important.
The Process Elements Series – Introduction I’ve been working at orchestrating operational processes for a number of years. I’ve designed processes for Human Resources, Finance, development teams, sales and every part of a business you can imagine. However I never stopped to take the time to think and define; what is a process? What is…
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GDPR titbits series: Events, photos & marketing
It’s been a while since the last post; After the enforcement deadline of GDPR and all the additional work that brought with it, I took a much needed break. Nothing lasts forever though so here we are again. In this post we’ll be exploring a scenario were an organisation is either organising or attending an…
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Processes in a modern world (Part 3)
For those of you who have not been following my posts, for the previous couple of weeks, I’ve been writing about process improvement and their enforcement. In my last post I spoke about using automation to delegate routine tasks to a machine, leaving managers and employees free to concentrate other aspects of the business. I…
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Processes in a modern world (part 2)
In my last post I harped on about how processes are constantly evolving and about the need to document each small change and to communicate processes and process changes clearly. At the end of my previous post I also stated that this might not be enough to ensure that a process is followed over the…
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Processes in a modern world
Whether you work for a large organization or a young start-up you often hear words such as we need to follow process, we need to improve our processes. At the moment I seem to be hearing this on all fronts in my life whether it’s at work at a software company or whether I am…
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GDPR titbits series: Protect the system administrator
GDPR has forced us to look into the various layers of security applied around businesses. Classify our data and ensure there are sufficient mechanisms in place to protect it. There are however a group of select people who will always have access to most of, if not all of the data within a company. The…
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10 steps to creating a Data Retention policy
A data retention and deletion policy has always been considered as good practice, especially in IT circles. The main reason historically was cost related as when a company grows and the amount of data being stored starts to accumulate, storage becomes expensive. This need is however now growing stronger and becoming a priority for businesses…
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Security: A clean desk policy
This weeks’ instalment tackles a specific security policy which is neither costly nor technical. The topic dawned on me when I was writing up the conclusion for last week’s post which is part of the GDPR & ePrivacy titbits series on Security. As you might have gathered from the title, this post will tackle the…